Privacy Policy
Introduction
hashtag.study ("we," "our," or "us") is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, store, and manage your personal information in accordance with the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth).
What is Personal Information and Why Do We Collect It?
Personal information refers to information or an opinion that identifies an individual. The types of personal information we may collect include:
- Contact Information: Name, address, email address, phone number.
- Demographic Information: Age, gender, occupation.
- Technical Data: IP address, browser type, operating system.
- Usage Data: Pages accessed, time spent on the website, interaction patterns.
We collect this information to:
- Provide Services: Deliver our courses and related services to you.
- Personalize Experience: Tailor content and improve user experience.
- Marketing Communications: Send promotional materials, with your consent.
- Legal Compliance: Fulfill legal obligations and respond to lawful requests.
Methods of Collection
We collect personal information through various methods, including:
- Direct Collection: When you provide information via forms, account registrations, or direct communications.
- Automated Technologies: Through cookies, web beacons, and similar tracking technologies.
- Third-Party Sources: From social media platforms or partners, with your consent.
Sensitive Information
Sensitive information includes details about your racial or ethnic origin, political opinions, religious beliefs, trade union membership, criminal record, or health information. We will only collect and use sensitive information:
- For the primary purpose for which it was obtained.
- For a secondary purpose directly related to the primary purpose.
- With your consent.
- Where required or authorized by law.
Disclosure of Personal Information
We may disclose your personal information:
- To third parties with your consent.
- Where required or authorized by law.
- To service providers assisting us in operating our website and conducting our business, who are obligated to keep your information confidential.
Cross-Border Data Transfers
If we transfer your personal information outside Australia, we will:
- Identify the destination countries where data may be stored or processed.
- Ensure protection measures are in place, such as data protection agreements or compliance with relevant privacy laws.
Security of Personal Information
We implement appropriate measures to safeguard your personal information from misuse, loss, unauthorized access, modification, or disclosure, including:
- Technical Safeguards: Encryption, firewalls, secure servers.
- Organizational Measures: Access controls, staff training.
- Regular Audits: Assessments to improve data security practices.
Data Retention
We retain your personal information only as long as necessary for the purposes for which it was collected, or as required by law. Once your personal information is no longer needed, we will take reasonable steps to destroy or permanently de-identify it.
Access to and Correction of Personal Information
You have the right to access and correct the personal information we hold about you. To do so, please contact us in writing at info@hashtag.study. We may require verification of your identity before releasing the information.
Automated Decision-Making
We do not use automated decision-making or profiling that significantly affects you without your consent.
Policy Updates
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The latest version will always be available on our website.
Contact Us
If you have any questions, concerns, or complaints about our Privacy Policy or our handling of your personal information, please contact us at:
- Email: info@hashtag.study
We will respond to your inquiry within a reasonable timeframe.
By using our services, you consent to the collection, use, and disclosure of your personal information as described in this Privacy Policy.
Last updated: January 2025
This updated Privacy Policy ensures comprehensive coverage and alignment with best practices under Australian privacy law.